Symbolised Communication: Why it matters

Symbolised Communication: Why it Matters

Without realising it, we use symbols every day in our adult lives – from travelling to work to following instructions (and even jetting off on holiday). We don’t always notice we are using them because they are so familiar; more often than not, symbols are instantly recognisable – requiring next-to-no effort to process. Whilst a helpful tool in navigating everyday situations however, symbols go beyond just a simple instruction. As a universal language all individuals can understand, symbols are, first and foremost, about communication. 

Here at Widgit, we believe that communication is not just about words, it’s about understanding. Up to a staggering 20% of the UK population experience communication difficulties at some point in their lives. Finding their way around or asking for help can therefore prove a daunting experience if information, signage and instructions only ever appear in writing.

The journey of symbolised communication may start at an early age, but what if this was approached differently, and integrated on a mainstream level? Appearing in educational settings, at home, and ‘out and about’, children could forge those vital connections to help them communicate in any environment at a much earlier age – a valuable skill they would take with them into adult life.

With this in mind, here’s just a few ways symbolised communication can really make an impact, and why it matters:

1. Symbols are permanent (words disappear)

Spoken words are transitory (they disappear once spoken) and for those individuals with poor auditory memory or who struggle with attention and listening skills, they are left unable to recall information or instructions. Symbols are permanent and can be used to support language – both inside and outside the classroom – helping individuals remember how to complete tasks independently and successfully. Symbols ensure that individuals of all ages and abilities feel empowered to understand and be understood.

2. Symbols allow time to process information 

According to studies from the Visual Teaching Alliance, our brains process information must faster than any other input channel. While words disappear when spoken, a symbol provides a permanent reminder – allowing more time to process the information received, and thus make the connections required to complete certain tasks. In school, symbols can help students from becoming distracted when verbal input becomes overwhelming.

3. Symbols can help ease anxiety and stress

Symbols can help alleviate anxiety by providing a clear and predictable structure for communication. Using symbolised communication to support a child with what’s coming next, for example, can help ensure they feel more in control and less anxious. For some individuals, anxiety, frustration and dysregulation take hold when routines change, or unknown situations unfold. Using symbols to present visual information on elements such as what’s happening next, or even as a way to express emotions, can help to ease feelings of anxiety and stress.

4. Symbols help build confidence and independence

Symbols help build confidence and independence by empowering individuals to communicate their needs and preferences more effectively. When children can express themselves clearly and confidently, they feel more in control of their surroundings and can participate more fully in society. Symbols also provide a structured and simplified way to convey information, reducing confusion and promoting independence. With symbols, individuals can navigate their world with greater ease and confidence.

5. Symbols only include relevant information 

Symbols are designed to be universally accessible, regardless of age, background, or cultural context. Their simple and concise representations of vocabulary and concepts make them easily understandable by individuals from all walks of life. Unlike written language, which can be complex and culturally specific, symbols provide a clear and consistent means of communication that transcends linguistic barriers.

6. Symbols convey information without tone 

Symbols offer a neutral and objective form of communication, free from emotional bias. Unlike spoken or written language, symbols convey information without underlying emotional cues. This clarity and neutrality can be beneficial for individuals who struggle with emotional interpretation or demand avoidance. Unlike photographs, which can carry cultural or personal associations, symbols are stripped of any background information that could be misinterpreted. This ensures that the message conveyed is clear, concise, and free from judgment.

By incorporating communication tools like Widgit Symbols into our daily lives, we can break down barriers, encourage independence, and champion more inclusive environments. Widgit Symbols provide a common language that surpasses cultural differences and linguistic barriers, allowing individuals from all backgrounds to connect and understand each other.

By embracing symbols as a valuable tool for communication, we can create a world where everyone feels valued, understood, and empowered to participate fully in society.

About Widgit

For over 40 years, Widgit has developed innovative symbols and software used in over 10,000 schools, thousands of homes and multiple healthcare settings to support language, communication and learning. Widgit Symbols are increasingly being used to ensure key public services, local attractions and sporting venues are inclusive for children and adults with special needs. 

For more information, visit: www.widgit.com.